Information we collect
We may collect account details, contact information, property and tenant records, visitor invitations, access credentials, device information, and activity logs needed to operate the service.
This policy explains the information REZIDENS handles when you use our property, visitor, and access management services.
Last updated: November 6, 2026
We may collect account details, contact information, property and tenant records, visitor invitations, access credentials, device information, and activity logs needed to operate the service.
We use information to authenticate users, manage property access, process visitor check-ins, send service notifications, provide support, maintain security, and improve reliability.
Information is shared with authorized users within the relevant property and with service providers that help us host, secure, and operate REZIDENS. We do not sell personal information.
We retain information for as long as needed to provide the service, meet contractual or legal obligations, resolve disputes, and maintain security records. We use access controls and operational safeguards designed to protect it.
You can request access, correction, or deletion of personal information associated with your account. Some records may need to be retained for legal, billing, or security reasons.
For privacy questions or requests, email support@rezidens.app. We may ask for information needed to verify your identity before completing a request.